Shipping & Returns

The vendor is JAH ARMY HIGHWEAR, Bohnenbergerstrasse 7, 72076 Tuebingen, Germany

1.Disclaimer

Returns Policy

You can request a written clarification of your contract , (e.g. written letter, fax or e-mail) within a month of your purchase without explanation, or - the items may be cancelled and returned if the cancellation is received within the permitted timeframe. This begins upon receipt of the written instruction to cancel the order.

To preserve your rights, It is sufficient to return the goods within this period. In charge of returns is:

JAH ARMY HIGHWEAR
Bohnenbergerstrasse 7
72076 Tuebingen, Germany

Tel.: ++49(0)7071/5497053
eMail: info (at) jah-army.com

Disclaimer Summary

In cases where a valid Return is mutually received, every effort will be made to accept the goods. and in such cases where fees (such as interest) have been incurred.

Should you be obliged to pay an agreed amount for to goods received in either fully or partially worsened condition, then you must pay that agreed amount.

No return of articles is possible for items that have been possibly stored in a shop enviroment and will decided by an examination of the articles.

Furthermore, you may be obliged to pay the balance of the cost, according to the decision.

Postal packages are subject to our fees and are at your own risk. Non-postable packages are to be collected by the customer in person. Refunds are issued within 30 days. This period of time begins upon receipt of your written cancellation.

2.Methods of Payment

A: Payment in Advance

Upon receipt of payment, an itemized receipt of all items purchased and delivery costs will be sent to the purchaser. The final amount as stated with the order number is to be transferred to the following bank account:

Torsten Sarfert
Account Number: 1307702
Bank Code: 64150020
Bank: Kreissparkasse Tübingen
BIC: SOLADES1TUB
IBAN: DE27 6415 0020 0001 3077 02

or via paypal to the following email adress:

order (at) jah-army.com

 

B: Cash-On-Delivery

Cash-on-delivery is possible through the postal service. Please note, that an additional charge for this methiod of transaction, Euro 4,00, is to be paid to the delivery-person at the time of delivery. At present, payment by Cash-on-Delivery is only available within Germany.

3. Shipping Costs

A. Shipping & handling within Germany
All orders 4,90 Euro
Free for orders over 75,- Euro

B. Shipping & handling within EU countries and Switzerland
For orders under 25,- Euro 6,90 Euro
For orders over 25,- Euro 9,90 Euro
For orders over 200,- Euro 19,90 Euro

C. Shipping & handling USA, Canada, Australia & New Zealand, Japan
For orders under 25,- Euro 9,90 Euro
For orders over 25,- Euro 14,90 Euro
For orders over 100,- Euro 19,90 Euro

D. Shipping & handlingfees for other countries on request.
Please get in touch on our "Contact" page

4. Delivery

All sent goods remain the property of JAH ARMY HIGHWEAR until payment in full has been received. Depending on availabliity , the goods should be delivered within three to ten working days.

Upon receipt of the order, a confirmation E-Mail will be sent to the purchaser. In the case of changes to an order, please include both the order and customer number.

5.Prices

All prices are stated as the final retail price, inclusive of V.A.T.

6.Garment Care

To avoid damaging your garment, wash inside out, at a maximum temperature of 40°C, iron on the reverse side and do not tumble dry. We do not accept responsibility for improperly handled garments.

7.Colour

We have made every effort to ensure accuracy in displaying the colour of the original items. However, as colour reproduction varies depending on the calibration of each monitor, we therefore cannot guarantee a one hundred percent accurate representation.

8.Other Conditions

Conditions as per law of the Federal Republic of Germany also apply. The validity of the individual international consumer rights (UNCITRAL- agreement) remain. Should one or more stipulations be in-effective,

In the case that the purchaser is not the end-customer, then § 13 BGB applies, excluding the applicable laws governing the district of Tuebingen.


Please contact us should you have questions or problems:

info (at) jah-army.com

++49(0)7071/5497053